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Blinker House' by Alchemy Architecture. Profile: LYSAGHT LONGLINE 305®. Walling: COLORBOND® steel cladding in the colour Night Sky®. Architect: Alchemy Architecture. Photographer: Luc Redmond. Builder & Trades: Enter Building Group
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Getting Started

Questions on purchasing, suppliers, displays and getting help.

How do I get a quote or order a COLORBOND® steel product?

You can get a quote or order COLORBOND® steel via our suppliers.

Where can I find trusted installers of products made from COLORBOND® steel?

You can find installers of the following products, made from COLORBOND® steel via our supplier locater found here

Where can I see your products on display?

We recommend visiting your local suppliers of COLORBOND® steel to view product displays, you can also find local display homes featuring our products via our supplier locater here.

How do I know I am getting genuine COLORBOND® steel?

To make sure that you're getting genuine COLORBOND® steel we recommend looking for our branding on the product or its packaging.

For more information on where to find the brand visit our page here.

Warranty & Support

Questions related to claims and warranty.

How do I apply for a new warranty on my COLORBOND® steel product?

BlueScope offers a variety of warranties subject to application and eligibility criteria. You can simply register and apply for a warranty using our Warranty Management System, for up to 12 months from the date of installation. If your builder or installer has provided you with a pre-approved warranty, visit the Warranty Management System, create a login or sign in and activate it using the unique activation code provided by them to complete the process.

How do I make a warranty claim on my COLORBOND® steel product?

Should you believe that your COLORBOND® steel product is not performing as it should, you can raise a claim against your warranty at the following website: https://warranties.bluescopesteel.com.au/starting-claim.

You can view what is covered by the warranty terms & conditions at the following website: https://warranties.bluescopesteel.com.au/sample-warranties.

What warranty is available for my COLORBOND® steel product?

BlueScope provides warranties periods for COLORBOND® steel based on the end use and the location of the project, for a warranty estimate we recommend visiting our website here. If you would like to apply for a warranty we recommend applying via our website here.

Maintenance & Care

Questions about cleaning, upkeep and repairs.

What cleaning methods are suitable for removing fungus, mould, lichen from COLORBOND® steel?

Fungus/mould or lichen can sometimes grow on a variety of building materials, including COLORBOND® steel, in tropical and temperate areas of Australia. Fungal growth occurs where the prevailing ‘local environment’ or an isolated ‘microenvironment’ are conducive. This fungal growth can be removed with the appropriate cleaning agents. For more information, please refer to Technical Bulletin TB-27 - Identification of fungus in the field and recommendations for its removal.

Can I use touch up paint on COLORBOND® steel?

BlueScope does not recommend the use of touch up paints on COLORBOND® steel.

The manufacturing process that gives COLORBOND® steel its colour and gloss retention properties means that the surface weathers differently to air-drying paint. After weathering, the areas which have been touched up will look different and can leave a blotchy look.

For more information on this we recommend reading our technical bulletin here.

What sealants (silicone) can I use with COLORBOND® steel?

Neutral cure sealants that conform with the Australian Steel Institute (ASI) Technical Specification TS-001 (non-extended, with a minimum of 90% silicone polymer content) are the most suitable. Any other generic type of sealant considered should possess similar properties to neutral cure sealants that conform with ASI TS001 if long term performance is required. It is most important that only quality neutral cure sealants be used with steel products. Other very common sealants, while being suitable for other materials, liberate by-products during curing which can be corrosive towards the protective coatings applied to steel. These often smell of either vinegar or ammonia. If in doubt, contact Steel Direct. For more information, please refer to Technical Bulletin TB-09 - Sealants for exterior BlueScope coated steel products.

Need more help? View all questions. If you need further support, please use the form below to contact us.

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