All FAQ's
Can I use touch up paint on COLORBOND® steel?
BlueScope Steel does not recommend the use of touch up paints on COLORBOND® steel.
The manufacturing process that gives COLORBOND® steel its colour and gloss retention properties means that the surface weathers differently to air-drying paint. After weathering, the areas which have been touched up will look different and can leave a blotchy look.
For more information on this we recommend reading our technical bulletin here.
Where can I see your products on display?
We recommend visiting your local suppliers of COLORBOND® steel to view product displays, you can also find local display homes featuring our products via our supplier locater here.
How do I know I am getting genuine COLORBOND® steel?
To make sure that you're getting genuine COLORBOND® steel we recommend looking for our branding on the product or its packaging.
For more information on where to find the brand visit our page here.
What warranty is available for my COLORBOND® steel product?
How do I make a warranty claim on my COLORBOND® steel product?
Should you believe that your COLORBOND® steel product is not performing as it should, you can raise a claim against your warranty at the following website: https://warranties.bluescopesteel.com.au/starting-claim.
You can view what is covered by the warranty terms & conditions at the following website: https://warranties.bluescopesteel.com.au/sample-warranties.
How do I apply for a new warranty on my COLORBOND® steel product?
BlueScope offers a variety of warranties subject to application and eligibility criteria. You can simply register and apply for a warranty using our Warranty Management System, for up to 12 months from the date of installation. If your builder or installer has provided you with a pre-approved warranty, visit the Warranty Management System, create a login or sign in and activate it using the unique activation code provided by them to complete the process.
How do I get a quote or order a COLORBOND® steel product?
You can get a quote or order COLORBOND® steel via our suppliers.