Skip to main content
Visit SteelSelect.com.au for more technical information
Frequently Asked Questions

All FAQ's

Your questions about our products are answered here.

My house is close to the ocean, when should I select COLORBOND® Ultra steel over COLORBOND® steel for my roof?

As a simple guide, if your project is greater than 200m from breaking surf, COLORBOND® steel is recommended for your roof, between 100-200m from breaking surf, COLORBOND® Ultra steel is the recommended material for your roof. For other distances and other marine conditions, please refer to Technical Bulletin TB-01A - Steel roofing products – selection guide

  1. Absolute performance is subject to local conditions including, but not limited to, prevailing winds, and presence of unwashed areas.
  2. Distance is as measured from the high water/tide mark
  3. Applies to salt marine influences only. For installations subject to severe or heavy industrial conditions or internal humidity, it is essential to contact Steel Direct for advice on suitable products.
  4. Definitions and examples of surf, exposed and calm marine are outlined in Technical Bulletin TB-35 Australian Salt Marine Classifications.

Can I use touch up paint on COLORBOND® steel?

BlueScope Steel does not recommend the use of touch up paints on COLORBOND® steel.

The manufacturing process that gives COLORBOND® steel its colour and gloss retention properties means that the surface weathers differently to air-drying paint. After weathering, the areas which have been touched up will look different and can leave a blotchy look.

For more information on this we recommend reading our technical bulletin here.

How do I get a quote or order a COLORBOND® steel product?

You can get a quote or order COLORBOND® steel via our suppliers.

How do I apply for a new warranty on my COLORBOND® steel product?

BlueScope offers a variety of warranties subject to application and eligibility criteria. You can simply register and apply for a warranty using our Warranty Management System, for up to 12 months from the date of installation. If your builder or installer has provided you with a pre-approved warranty, visit the Warranty Management System, create a login or sign in and activate it using the unique activation code provided by them to complete the process.

What warranty is available for my COLORBOND® steel product?

BlueScope provides warranties periods for COLORBOND® steel based on the end use and the location of the project, for a warranty estimate we recommend visiting our website here. If you would like to apply for a warranty we recommend applying via our website here.

How do I know I am getting genuine COLORBOND® steel?

To make sure that you're getting genuine COLORBOND® steel we recommend looking for our branding on the product or its packaging.

For more information on where to find the brand visit our page here.

Where can I see your products on display?

We recommend visiting your local suppliers of COLORBOND® steel to view product displays, you can also find local display homes featuring our products via our supplier locater here.