All FAQ's
My house is close to the ocean, when should I select COLORBOND® Ultra steel over COLORBOND® steel for my roof?
As a simple guide, if your project is greater than 200m from breaking surf, COLORBOND® steel is recommended for your roof, between 100-200m from breaking surf, COLORBOND® Ultra steel is the recommended material for your roof. For other distances and other marine conditions, please refer to Technical Bulletin TB-01A - Steel roofing products – selection guide
- Absolute performance is subject to local conditions including, but not limited to, prevailing winds, and presence of unwashed areas.
- Distance is as measured from the high water/tide mark
- Applies to salt marine influences only. For installations subject to severe or heavy industrial conditions or internal humidity, it is essential to contact Steel Direct for advice on suitable products.
- Definitions and examples of surf, exposed and calm marine are outlined in Technical Bulletin TB-35 Australian Salt Marine Classifications.
Can I use touch up paint on COLORBOND® steel?
BlueScope Steel does not recommend the use of touch up paints on COLORBOND® steel.
The manufacturing process that gives COLORBOND® steel its colour and gloss retention properties means that the surface weathers differently to air-drying paint. After weathering, the areas which have been touched up will look different and can leave a blotchy look.
For more information on this we recommend reading our technical bulletin here.
How do I get a quote or order a COLORBOND® steel product?
You can get a quote or order COLORBOND® steel via our suppliers.
How do I apply for a new warranty on my COLORBOND® steel product?
BlueScope offers a variety of warranties subject to application and eligibility criteria. You can simply register and apply for a warranty using our Warranty Management System, for up to 12 months from the date of installation. If your builder or installer has provided you with a pre-approved warranty, visit the Warranty Management System, create a login or sign in and activate it using the unique activation code provided by them to complete the process.
How do I make a warranty claim on my COLORBOND® steel product?
Should you believe that your COLORBOND® steel product is not performing as it should, you can raise a claim against your warranty at the following website: https://warranties.bluescopesteel.com.au/starting-claim.
You can view what is covered by the warranty terms & conditions at the following website: https://warranties.bluescopesteel.com.au/sample-warranties.
What warranty is available for my COLORBOND® steel product?
How do I know I am getting genuine COLORBOND® steel?
To make sure that you're getting genuine COLORBOND® steel we recommend looking for our branding on the product or its packaging.
For more information on where to find the brand visit our page here.
Where can I see your products on display?
We recommend visiting your local suppliers of COLORBOND® steel to view product displays, you can also find local display homes featuring our products via our supplier locater here.